FAQs

Daylight Saving Time Change EW4500 (Older Versions only)
It is not possible to move the time backwards as this would affect all the history data. If you try to reset the time to an earlier time than the last rec...
Mon, 1 Aug, 2016 at 4:05 PM
My EW4500 Is Showing Dashes Instead Of Watts
Your monitor may be out of range of the transmitter. Try moving it closer to your meter box. If your monitor is newly installed it may not have been pai...
Mon, 1 Aug, 2016 at 4:05 PM
Does The EW4500 Work With Solar Net Metering Systems?
When connected to a solar system (based on net metering) during the day when the solar is system is generating more power than is used in the house the di...
Mon, 1 Aug, 2016 at 4:06 PM
My monitor is showing erratic variations in energy usage.
The issue is caused by light interference.
Mon, 1 Aug, 2016 at 4:16 PM